In order for both of us to receive important messages from one-another in good time, we need to ensure that messages don’t get filtered out as spam, or junk. With this in mind, please:

• Add my email address and phone number to your contacts and/or whitelist (I will do the same with your details)
• Request postponements, or cancellations with a phone call, or text message, in addition to an email (preferably all 3) to make sure I receive them ASAP (I will do the same)

A single session booking can be paid for in advance, or at the end of the session – I’ll send you an invoice with payment details after the booking has been requested.

You can book a multi-session package in the following ways:

• By paying for all package sessions in a lump sum in advance
• By setting up a payment plan, where each instalment is paid in advance of the corresponding session (there is no extra charge for a payment plan. Payment plans are paid via standing order – I’ll send you an invoice with payment details)

Your appointments and wellbeing are very important to you and me both. I understand that there may be occasions where either party have no option but to cancel, or postpone appointments.

If this should happen, it is important that we each give as much notice as possible. This way someone else, who may need the appointment slot, may be able to take it. Conversely if I should need to cancel, I can avoid wasting your time too.

I therefore respectfully request at least 48 hours notice for cancellation, or postponement.

It is for this reason that charges apply if cancellations, or postponements are made within 48 hours of the appointment. Please see my Cancellation Policy for more details.